Does novaERPS Support CRM?
Yes — novaERPS includes customer relationship management (CRM) as part of the sales module, not as a separate tool disconnected from the rest of the system.
What does customer management cover in novaERPS?
- Customer management: a unified record of each customer's data and transaction history.
- Opportunity management: tracking opportunities from first contact to closed deal.
- Sales metrics: win rate, open quotes, and top customers by revenue.
- New customers: tracking new customer acquisition on the same dashboard.
Who is CRM in novaERPS for?
It fits sales teams that need to track opportunities and customers without a separate CRM tool disconnected from invoicing and inventory — reducing duplicate data between systems.
How does CRM connect to the rest of novaERPS?
Customer data and opportunity history are directly linked to quotations, sales orders, and invoices in the same system — instead of importing/exporting between a separate CRM tool and the accounting system.